Privacy Policy

Last Updated: January 1, 2026

This Privacy Policy applies to the information we collect when you use or access our websites (each referred to as the "Website"), mobile applications (each referred to as the "App", "Product"), other products and services that display or link to this Privacy Policy (collectively referred to as the "Services"), or when you interact with us in any other way.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices and your choices. If you have any questions about this Privacy Policy or our information practices, please contact us.

I. How We Collect and Use Your Information

1. Purposes of Collection

We may collect or obtain information about you for various commercial purposes, including but not limited to the following:

  1. We use information to communicate with you. We may utilize the information to respond to your inquiries and comments, including providing you with information regarding this Privacy Policy or our terms and conditions. We may also use the information to offer you user support.
  2. We use information to facilitate your purchase of our products and services. We may employ the information to process and fulfill orders. Additionally, we may use the information to manage your registration on our services, enabling you to access our features.
  3. We use information to personalize our services. We may utilize the information to tailor your experience with us, including saving your preferences or settings. This may involve customizing the content you view or simplifying the login process for your account. To personalize our services, we may analyze your preferences and information.
  4. We use information for marketing purposes. We provide you with information about new products, special offers, or promotional events, which may include advertisements for products and services tailored to your interests.
  5. We use information to protect our company and others. We utilize the information to identify fraudulent activities and safeguard our services and systems, thereby protecting you and our other customers.
  6. We will use the information for other legitimate purposes or as may be disclosed to you.

2. Methods of Collection

We may obtain your information through various means, which include:

  1. Information you choose to share with us when using our services and interacting with us in other ways, such as through our customer support channels.
  2. Information we automatically collect when you use our services.
  3. Information we receive from third parties.
  4. Information we collect directly from you.

When you use our services or interact with us in any other way, we collect information. This includes purchasing app subscriptions or any other services, registering an account, or participating in our surveys.

3. How We Use Your Information

3.1 Basic Membership Services (Registration/Log-in/Log-out)

We provide product services to you through the Pupsy application (hereinafter referred to as Pupsy) and the platform's official website. During your use, you may need to utilize third-party login services, as follows:

  1. Logging in through Facebook for third-party authorization, where we require your Facebook email, Facebook account ID, nickname, and other information to facilitate login.
  2. Logging in through a Google account for third-party authorization, where we require your Google email, account ID, nickname, and other information to facilitate login.
  3. Logging in through an Apple account for third-party authorization, where we require your name and email (you have the option to hide your email address) to facilitate login.
  4. Registering and logging in through email and password setup, where we record your email address, password, and any other data you choose to disclose during account setup.
  5. In Pupsy, you can unbind third-party accounts by deactivating your account. After unbinding, your associated personal information, dog profile information, and course information will be deleted. During the deactivation process, a pop-up reminder will appear, and the aforementioned operations will be performed after you agree.
  6. When using third-party login services, if you are unable to use our products and services due to anomalies with your third-party account, we cannot resolve such issues for you and you will need to provide feedback to the respective third-party platform.

3.2 Device Information

To ensure the proper functioning of Pupsy features, we will request access to your device's unique identifiers (including: IMEI, IMSI, AndroidID, IDFA, MEID, OAID), location permissions, photo album permissions, and camera permissions.

  1. Device Unique Identifiers: We may collect device unique identifiers to provide you with more accurate recommendation services.
  2. Location Permissions: We may collect location data to facilitate map positioning and trajectory generation during dog walking. During use, we will obtain your consent through a system authorization pop-up to collect and use your geographical location information. Declining this authorization will prevent you from using location-based services.
  3. Photo Album Permissions: For features requiring the use of photos, we will request access to your system's photo album to enable the upload of photos from your album. We will obtain your consent through a system authorization pop-up to enable photo uploads from your album. Declining this authorization will prevent you from uploading photos from your mobile device.
  4. Camera Permissions: For features requiring the use of photos, we will request access to your camera to enable photo uploads through your mobile device's camera. We will obtain your consent through a system authorization pop-up to enable photo uploads from your camera. Declining this authorization will prevent you from uploading photos from your mobile device.
  5. Notification Services: To provide you with timely message notifications, you need to manually enable notifications in your device settings to ensure you receive message reminders promptly and accurately. Please exercise caution when disabling notifications to avoid missing important messages.
  6. Network Permissions: We obtain network permissions to enable the app's normal data acquisition and update functions.

3.3 Information Sharing

3.3.1 Scenarios for Sharing

  1. We may disclose information to external companies that provide us with business, technical, professional, or marketing-related services. This also includes companies that assist us with fraud detection and service operations.
  2. We may disclose information to data analytics providers or market research firms. In some cases, these entities may use your information for their own purposes. This may include internal analysis.
  3. We will disclose information if we believe it is necessary to comply with the law or protect ourselves. For example, we may disclose all categories of information in response to court orders or subpoenas. We will also disclose information if requested by government agencies or regulatory authorities, including both U.S. and non-U.S. law enforcement or regulatory bodies. We disclose aggregated or anonymized information. We may disclose aggregated, anonymized, or de-identified information that is not reasonably useful for identifying you.
  4. We disclose information within the scope permitted by law and for other reasons that we may describe to you.
  5. Third-party websites and content: The Services may include links to third-party websites, whose privacy policies may differ from ours. We are not responsible for the practices of these websites, and our Privacy Policy does not apply to other websites. We have no control over the information that third-party websites collect, store, or use, so please read the privacy policy of each website carefully.

3.3.2 Third Parties with Which Information is Shared

Google Analytics

Used for collecting and analyzing user behavior data, helping us understand how users engage with our products. Through Google Analytics, we can monitor the frequency of user visits to websites or apps, page views, duration of stay, paths taken, and other data. This information is used to optimize user experience, enhance product performance, improve interface design, and provide personalized services.

Website: https://policies.google.com/privacy

Explanation: Google Analytics is a commonly used analytical tool provided by Google that helps website or app developers track and analyze user data to understand user behavior, thereby making better product and business decisions. When using Google Analytics, Google collects some anonymous user data, primarily for analysis and tracking the effectiveness of advertising.

Firebase Cloud Messaging (FCM)

Used for sending notification messages displayed to users or for sending data messages, with the specific actions determined entirely within the app's code.

Website: https://firebase.google.com/policies/analytics

Firebase Cloud Messaging (FCM) does not directly collect personal user information. It is primarily used for sending notifications and messages, relying on our application to provide the necessary user information. The information collected by FCM includes: Device Token: Each device generates a unique token to identify that device. FCM uses the token to send messages to specific devices. This information is used to identify the target device, ensuring messages are sent to the correct device. It is important to note that FCM does not collect personal user information, such as names, email addresses, phone numbers, etc.

AppsFlyer

AppsFlyer is a professional mobile attribution measurement platform that accurately traces the sources of user conversions, identifies high-value user acquisition campaigns and publishing channels, all while protecting end-user privacy.

Website: https://www.appsflyer.com/

Information Collection Details: https://www.appsflyer.com/legal/privacy-policy/

3.3.3 Payment Information

If you make a purchase, we will work with third-party payment processors to collect and handle your billing address and payment method information.

3.3.4 Customer Service and Feedback

When you request customer support or information, provide feedback about your experience using us or our products, or communicate or contact us in any other way, we may collect your information or location information. We may collect or infer information about your location based on your postal code or IP address.

3.3.5 Website Usage

We may collect information about your use of our services, including technical information about your device, browser, or mobile carrier; usage information, such as when you access the services, the duration of your visit, and the websites you visit before or after using the services; as well as device identifiers and IP addresses. We may also obtain information about your interactions with the services.

II. Children's Policy

The websites and applications listed in this privacy policy are intended for adults. We do not intentionally collect personal information from children. If you are a parent or legal guardian and believe that your child has provided us with information, you can write to us or send an email to the address provided at the end of this privacy policy. Please label your inquiry as "Parental Information Request." Parents, you can learn more about how to protect your child's privacy here.

III. Additional Information

1. We Use Standard Security Measures

While we make every effort to ensure the integrity and security of our networks and systems, the internet is not 100% secure. We cannot guarantee complete safety when you use our websites and applications.

2. Contact Information

You can contact us regarding this privacy policy or our privacy practices at the following:

HangZhou TuringWang Technology Co., Ltd.

Address: xxx

Email : [email protected]

We may occasionally update this privacy policy. We will notify you of any significant changes as required by law. When we make changes, we will also post an updated copy of this privacy policy on our services. We encourage you to regularly review this privacy policy to stay informed about our information practices and the options available to you.